
Group collaboration gurus Kim Wheatley and Bill Flexner share valuable insight on facilitating workshops with interactive technology. These White Papers were originally presented at IIA CSA Conferences and are still the most popular documents we offer.

Some White Papers require Adobe Acrobat Reader.
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CSA Design and Facilitation Using Keypad Technology:
- Presented at IIA CSA Conference, 1997. Reliable methods, KISS mantra, staying focused on desired outcomes, participants interpretation of polling data, rehearsal for facilitators.
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The Genius Comes from Asking the Right Question:
- Presented at IIA CSA Conference, 1998. Keypads change the group dynamic, an outcome oriented way to design workshops, the Art of Asking the Right Question, Using Scales, what to do with the responses to those questions.
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Advantages of Electronic Participation in Workshops and Other Meetings:
- Presented at IIA CSA Conference, 1999. What is the CSA/RSA movement trying to accomplish, What do management, participants think of CSA/RSA, what do CSA professionals like about electronic participation, how is electronic participation different from other forms of participation.
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Risk Self-Assessment:
- Increasing speed, quality, and focus in the Audit Planning Process. Review and clarify the business strategy, identify and prioritize the risks to the company, benefits of the Self-Assessment approach.
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