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Technical Support
Free technical support is provided to all customers during their first year of ownership of their OptionPower or OptionFinder audience response system. Economical support plans are available for interactive system owners who wish to protect their investment after the first year. These plans include free software updates and a variety of other benefits. Please contact us for additional details.
Your OptionFinder wireless keypad hardware carries a 24 month limited warranty. Click here for futher details.
Technical support is also available on a per-incident basis for organizations without technical support plans. The current rate is $55/hour. In order to ensure prompt service when calling for support, please have your software version number, information about the configuration of your computer and your credit card number available.
TELEPHONE SUPPORT
Hours: Monday - Friday, 7:30am - 7:30pm ET