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Technical Support

Technical Support

Option Technologies knows the service experience extends beyond the purchase. We provide free technical support for all customers during the first year of ownership of their OptionPower or OptionFinder audience response system. Option Technologies' support plans include free software updates and a variety of other benefits. 

Technical support is also available on a per-incident basis for organizations without technical support plans. The current rate is $85 per incident. In order to ensure prompt service when calling for support, please have your software version number, information about the configuration of your computer and your credit card number available. 

“Just wanted to say thanks, everything was packaged well and the event went great.  I’ll probably ...

Tom S., Manager, Educational Events Company

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Telephone support

Our support team is available Monday - Friday from 8:30am - 5:30pm EST.

EMAIL SUPPORT

To learn more about our individualized support, email our meeting experts: findtechsupport@optiontechnologies.com

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